Off-Topic Forum

I have never had any issues in the past with USPS until I moved to my current address.  My neighborhood has one of those central mailbox locations where each house has it's own mailbox slot.  Not even counting regular mail, there have been 4 confirmed occurrences of packages being delivered to the wrong mailbox.  Luckily my neighbors who have received the packages have been nice enough to deliver them to our door.  And I know for sure that two of those instances were delivered to different neighbors.  

About a week ago, I submitted an online complaint because a package (actually part of a trade here) was delivered to the wrong address.  I didn't have the tracking number at the time, but I found out afterwards that they were delivered to them a week earlier.  I looked up the tracking once they brought the package to us.

Now today, we have another package showing delivered with no package or key in our mailbox.  So this is the 2nd time in the last month.  I submitted another online service request, this time stating that the package is currently missing.

I tried contacting the local post office, but the phone just kept ringing.  On top of all this there has been many times I get other people's mail and have had to leave a sticky note on it saying it was the wrong mailbox.  Who knows how many regular pieces of mail I haven't received that I am not aware of.  Any ideas on what could be done to solve this issue?  It has gotten to the point where I am expecting important packages and mail not to be there when I check the mail.  

Would you believe after I just posted this I got an email that they sent someone out to the mailbox and noticed no key was given and they delivered it to the front door?  I have to say I am impressed by the quick response in which they resolved this today.  

A rare bit of quick service!! Maybe until the delivery person recognizes you more readily this will keep happening? No idea, just glad it resolved.

I do know that sometimes packages get mis scanned I have had packages scanned as delivered then suddenly show up weeks later

That's what I'm hoping.  Awfully long wait times both to and from on some of these trades.

I asked a trading partner and he said he's waited as long as a month to receive packages.

And this is the busy time of the year for them. 

I've had a few of those mis-deliveries, and was told that it was because our subdivision didn't have a regular postman assigned yet. They tracked down both packages rather quickly. 

It's good to know that it is not just me. I was frustrated enough the other day that I thought about complaining but decided it probably wouldn't do any good. The delivered to the wrong address stuff is pretty routine for me. 

In my neighborhood, I've seen probably a dozen different carriers. One I have never seen him at any time that he wasn't talking on his phone and since I've seen him a dozen times, I seriously wonder who he finds to talk to all that time and what he finds to talk about. I especially notice this because my work laptop is just on the other side of my front door so I've had times where I've been concentrating on my work and the next thing I know there is a man conversing six feet away from me. Makes me jump. Needless to say, I redistribute the mail he leaves in my box to the proper addresses and so far the neighbors have done the same for me. When I'm feeling my age and grumpy, I seriously wonder if the attitude is that they just get the mail to the right block and the neighbors will take it from there.

The most uncomfortable one was a box of unopened cards that I bought off of ebay for about $150 that was delivered to my neighbors front step. I got the email that it was delivered and I could see it on the neighbors step, so I went over to get and made a big show of examining the address before I picked it up in the hope that if they have a door cam, it would be obvious from body language that I am not a porch pirate. None of the items have been incorrectly addressed.

I think the other notable thing is that their practices here don't match the way they use their software. If you have multiple things with tracking coming to your address on the same day, you get emails for each of the things in the morning saying that they have been delivered. In the very late afternoon or the next day, they will actually be delivered and you will not get any kind of email for that. Here, if you ordered something particularly expensive and want to be sure the box isn't rained or snowed on, you have to be careful not to have another package that could come on the same day so that you can get that email to come at the time it is actually delivered and jump out there and get it before something happens to it.

Sorry if that was just a bunch of grumping, maybe someone can pick some tips up from that. 
 

I hope that you all have gotten informed delivery that the post office offers.  This way you know what packages you are getting.  This also shows the packages with tracking.

I find having this helps me know when cards are arriving