Site Forum

Is anyone else experiencing a delay in site notifications to their email?  I am getting them, however, about 3 hours after I would expect.

Yes, I did a trade match a few hours ago and haven’t received an email yet.

Yeah that delay was all day yesterday. I have a certain ringtone on my phone for tcdb email and it kept going off, but the accompanying email was nowhere to be found. 

I wanna say they are sent out once or twice a day now instead of instantly. The number of notifications being sent out is probably insane and resource sucker 

Yes, same with me. The emails are a couple hours behind. Noticed it yesterday afternoon (eastern time). 

SeanT

There was a topic a month or two ago about changing transaction notifications from instantly to once a day to save on resources. Have there been delays for a while or just recently?

I have only noticed them in the past 2 days.

I can understand delaying on TCDB, but would I still be notified on my phone's email app? It seems like TCDB would be initiating notifications that my phone app receives.

I run my own mail server and I can see from the logs that two emails sent from TCBD this morning were both received by my server at 9:50 ET. 

The trade matching email notification was generated by  TCDB at 9:39:49 ET and sent to its outgoing mail server at 9:39:57 ET. The transaction message notification was generated by TCDB at 9:45:04 ET and sent to the outgoing mail server 9 seconds later. 

I just sent a test message to myself on TCDB at 4:30pm ET and it was sent to the outgoing mail relay server 19 seconds later. It didn't arrive on my server until 4:50pm ET 

So looks like there is a delay on the sending server, either by configuration or unintentionally.

Not sure if the :50 arrival time is coincidental. 

I've been getting one notification for one match alert early morning, then the other one comes in about 3 pm.  Some transaction updates come an hour or more after it was actually updated.