General Forum

Anyone run into this?  I logged out and successfully logged back in on PC, but on mobile device the exact same username and exact same password tells me it is incorrect.  I've about driven myself insane trying an retrying thinking I'm doing something wrong...anyone else ever run into this?

Once, I just reset my password and logged onto that account.

It was very annoying but I could not figure out the problem.

Try clearing your cache? On the mobile device, it is, perhaps, just a bad cookie or something. Good luck!

mmmmmm Cookies!!!! 

Yes, and Admin sent me the link to FAQ:

https://www.tcdb.com/FAQ.cfm?ITEM=Account#4

So often I get "incorrect" login info on mobile device on a variety of things.  If I am typing username and hit the predict text instead of typing it out, it will give one space to the end of the username & that's enough to trigger incorrect.