General Forum

I have successfully added scans without issue. I recently "cleaned" computer by removing browsing history/cache. When Ive tried to add scan since it gives an error message saying website not found, I refresh and then it says file not valid. I tried resizing file (lower MB) and get the same messages. Ive reinstalled photoshop express and tried again with same results

To be clear I dont think its a site issue but an user error of some sort, as I tried adding photos to FB marketplace (which Ive done before without issue), but photos are showing up at all there, after it shows its loading and "finishes" but no photo (was able to using same program from my phone)

Any insight what I did or how to fix it are appreciated!

Which browser and version are you using?

What file format and size are you using? I can be something like you used uncompressed BMP instead of JPG or your file is too heavy for the file size limit.

Chrome on a chromebook, was less than 30 days ago when everything was upgraded to most current version.

Could the small hard drive be full?

Heck I looked, but showing 16 GB available

Are you uploading scan images from the chromebook, or from a cloud storage?

from the chromebook