General Forum

One of my orders on Sportlots was never received after several weeks. I contacted the seller and he closed the issue by giving a USPS tracking number with no record except "Shipping Label Created, USPS Awaiting Item". We don't even a proof that it was actually mailed and that has entered the USPS system. In my opinion, I know it is just a few bucks, but I don't have to lose money and time. Shipping is his responsibility and the sender is the only one who can fill a claim with USPS. I forwarded the issue to Sportlots admin and ask him what he's thinking of all that? What would you think or do?

I've run into this a few times. The fault my be on SportLots side and not the seller. A few times I've had box orders misplaced or not entered when received. After SportLots did their research they found the item and updated my order status. One must also take into account where the item is being shipped from and what backlog SportLots may have. I typically wait 30 days before filing a claim directly with SportLots. This way orders from, say, Canada have time to work it's way there. If SportLots cannot confirm receipt of the item they should be issuing you a credit to your account.

Of course, now I'm dealing with a issue with SportLots after my last Box shipment. I'm missing about 15 orders from the Box with many SNs I got for a great price. Would suck if they shipped to the wrong buyers after putting into the wrong Box.

Agree that the seller should be the one reaching out to USPS, But if that first scan is missed, it gums up the whole process.... I also believe you can reach out to USPS and find my package using that tracking number.   https://www.usps.com/help/missing-mail.htm

I have found a lot of sellers on sportslots to be less than stellar with packaging or follow up on late packages.  

Yet another reason to just deal with actual people. The card selling sites just keep failing across the board and they blame everyone except themselves. In this case, follow up with USPS and the seller. If it never gets updated, he didn't really ship it! Then you go back to Sportslots to report him/her!

To say that the card selling sites are failing across the board is pretty extreme.  I've had almost no problems with sportlots, ebay, dacardworld, blowout, COMC, etc.  The current delays for COMC are crazy but I have excersized my option to stay away from them until they get their shipping caught up. 

I've bought over 2000 things online over the past 20 years and have only had 4 things fail to arrive.  3 of those were 10+ years ago and I ate the cost, 1 was more recent and I got a prompt refund even though they shipped it, it got scanned in and then proceeded to bounce across a few states before getting lost.

IMO, the seller should be checking with his local USPS. They miss scans all the time, which defeats any purpose of tracking. Let USPS do the legwork.