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Garrison
Posts: 312
Joined: Nov 2018
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Monday, December 24, 2018 9:00 PM | |
I have a winning bidder who claims he paid but on my side it shows awaiting payment... winning bidder is like demanding a tracking number but I am not sending it until i get paid... I sent him a screen shot showing it was not paid yet and the winning bidder said it wont let him send it.... who is responsable for contacting EBAY
There is no increase in my pay pal....
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Working projects: - Mark McGwire Complete Collection of playing year cards
- Always looking for a diamond in the rough, sorting through millions of cards, selling everything that is not a part of 1. lovin’ it.
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BSwagger
Posts: 1,578
Joined: Jul 2017
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Monday, December 24, 2018 9:13 PM | |
I'm wondering if you are a new eBay seller getting paid through PayPal? If that is the case it might be PayPal holding the payment.
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Garrison
Posts: 312
Joined: Nov 2018
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Monday, December 24, 2018 9:30 PM | |
on ebay it still says awaiting payment
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Working projects: - Mark McGwire Complete Collection of playing year cards
- Always looking for a diamond in the rough, sorting through millions of cards, selling everything that is not a part of 1. lovin’ it.
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olerud363
Posts: 289
Joined: Feb 2017
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Monday, December 24, 2018 9:35 PM | |
I had a similiar thing happen a few months ago, and thought that the payment was being held because I'm an infrequent seller. Turned out that for some reason I couldn't accept the payment via the PayPal phone app, but could if I logged in via my laptop.
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Canadian member collecting John Olerud, Toronto Blue Jays team sets, and Topps base sets. Always open to trading! Cardboard Corner
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griffey423
Posts: 652
Joined: Jul 2014
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Wednesday, December 26, 2018 12:02 PM | |
If the buyer is claiming that he paid and you are not seeing it, have the buyer reach out to eBay. As far as you're concerned, nothing has happened and there is no need to reach out to eBay. If the buyer then claims that eBay sees a payment and you need to send, that's what you as a the seller should reach out.
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Always looking for baseball variation/error cards and anything Garrett Whitley or Ian Anderson
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tonym
Posts: 1,192
Joined: Jan 2012
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Wednesday, December 26, 2018 1:14 PM | |
sometimes that happens if the buyer is using an Echeck. either case i had Paypal hold a payment once but had some Echecks be held up to 5 days until release. Either way, i would have done what you did.. tell the buyer the payment is pending and explain the details and ask them to wait 3-5 days until it clears.
if they persist, then you contact ebay and advise them of the situation and that they are demanding, allow them to contact the other party.
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Garrison
Posts: 312
Joined: Nov 2018
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Wednesday, December 26, 2018 1:18 PM | |
I just figured it out... I put the wrong email in the paypal spot when making the listing... so I think it was autofilled by google chrome.. because I never had a paypal with that email address...lol one thing that sucks is I have to now cancel all the sales (14) and relist... this is going to destroy my feedback
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Working projects: - Mark McGwire Complete Collection of playing year cards
- Always looking for a diamond in the rough, sorting through millions of cards, selling everything that is not a part of 1. lovin’ it.
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Bounty13
Posts: 739
Joined: Dec 2016
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Wednesday, December 26, 2018 2:01 PM | |
Just add the second email address to your paypal account and collect the money.
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danmarinocards.com $ BUYING Marino I Need $
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Garrison
Posts: 312
Joined: Nov 2018
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Wednesday, December 26, 2018 2:13 PM | |
added and confirmed will see if that works... thank you very much
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Working projects: - Mark McGwire Complete Collection of playing year cards
- Always looking for a diamond in the rough, sorting through millions of cards, selling everything that is not a part of 1. lovin’ it.
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Garrison
Posts: 312
Joined: Nov 2018
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Wednesday, December 26, 2018 2:26 PM | |
That worked received the payments that were in limbo thanks
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Working projects: - Mark McGwire Complete Collection of playing year cards
- Always looking for a diamond in the rough, sorting through millions of cards, selling everything that is not a part of 1. lovin’ it.
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