Site Forum

So four years ago, I left my one and only Negative feedback on a member. This is what I wrote, 

I have had 2 trades with this member. In the first trade, I received a 1994 card that was obviously broken from a "brick" with the front image badly damaged. I advised the member that most would not like to receive a card from that era in that condition, simply sent as friendly advice. The response I got was with total indifference. I soon received a second trade proposal, June 3. This time I asked that all cards be verified as in worthy condition considering the 1990s era they were from. I was assured they ALL were and therefore Accepted the trade. The member marked "Package Sent" the same day. June 12, I received a message asking if I had shipped the cards as I had not marked as having done so. So I did just that. I finally received the cards he sent me on June 26. The package he had sent me was post marked June 20. And there was one card missing. When I asked him about the missing card, he explained that it was damaged and therefore chose not to send it. This is after he had initially reassured me that ALL cards were in NM condition. He did make up the missing card with a different card. Make of this what you wish; I will not trade with this member again.

Though much of this was because of what he did or did not do in the two trades I had with him, it also was right after this member had pulled off one of the biggest frauds on this site where he claimed the autistic son of a friend of his had lost his card collection in a house fire. He asked if members would send the boy cards to help restore a collection. Many members here sent cards. The member milked the scam for as long as he could even posting pictures of the boy opening the gifts; the picture was actually of his own son. THERE WAS NO FIRE! The fire marshall for the town was contacted and said so. Unfortunately before this was revealed, the member had received thousands of cards through this fraud.

Now I find out that the Negative feedback I gave has been changed to a Neutral which does not affect this member's 100% rating. I assume the member asked for the feedback to be reviewed by the board. Why it was changed, I do not know as I was never asked if I felt it was still deserved. It should not have been changed. This member is  a fraudster of the biggest kind and probably should have been reported for fraud when he claimed  fire had occurred only to profit from people's generosity.

My point - if the Board is going to change feedback that goes back 4 years then we now have a system that allows people like this *** once more take advantage of people's generosity. 

I have not included the member's ID; if you wish to know who, PM me.

Per the site's FAQ, the content of the feedback was in the vein of being neutral. He made up the missing card with a different card - so you were not out anything. It does not warrant a negative.

When a feedback changes, it means a majority of the TRB found it should be changed. It is not abritrary, nor without serious discussion and deliberation.

i kinda have to side on Bruno on this one... why dig up old dirt when the TRB didnt exist? it should only deal with issues from the time it was created going forward. i think this just opens up can of worms that doesnt need to be.... just because a law was changed doesnt mean you go back and free all the prisoners it affected, what was done was done, move forward.

The Transaction Review Board was created at the request of the members. The purpose to clean up unwarranted feedbacks that have already been left and to keep them in-check going forward.

Bru, I understand your point, but the TRB was established to review individual transactions. It was not meant to combine trades to determine an outcome. Before going live with the process we had detailed discussions about the decision-making involved including wording of consequences and results from votes on said decisions. It wasn't taken lightly, and neither was the decision you refer to. 

However, Bru and Jerry, the process was open for members to submit any feedback they felt a need for us to review regardless of when it happened. Think of it as an appeal process which takes a look at a previous decision to determine if the judgment required an adjustment. That's what we did as a unit; looked at the facts of a transaction with regard to the scale we all are provided for honest feedback, of which yours (Bru) was, but we felt it could best fit as a neutral rather than negative based on the TCDB guidelines. 

On a side note, and my personal perspective, although a neutral doesn't affect the percentage of a member's rating, there is an aspect of it that leans toward negative. 

As chairman of the TRB the process is being taken seriously. This process was birthed in my brain as a redemptive feature, and I can honestly say that it's working. 

So the POS gets away with it and can now fraud other members. He is one of the most dishonest people I have ever come across with and I hate to say it but he is a Canadian. The fraud he committed on this site against many of our better generous members should have had him banned from using the site.  I am ashamed to think that he is a Canadian.

In my trades with him, he was dishonest in saying the cards were all in great condition. He failed to send all the cards nor communicate that one was damaged so would not be included or offer a replacement. And he sent a damaged card that many here would have discarded. That deserves a Neutral???? I still have not found a replacement for it.

Should I submit any feedback I plan on leaving for a member to to the board to review before I submit it? If they are going to change it on their own judgement without getting the member's reason for it, then why leave feedback? What a useless system we have just set up. I guess it is not worth leaving any feedback going forward.

Totally agree with you bruno

Sportzcommish said, "Bru, I understand your point, but the TRB was established to review individual transactions."

I'm curious how this is done when feedback is not tied to transactions in any way. I can leave feedback for any member any time.  If i think you're a great guy or evil deceiver, i can leave you feedback without ever transacting with you. 

This is an interesting thread.

It is probably my ignorance but I had thought the review board was an independent arbiter as such for transactions where members were experiencing problems.

I had not realised it was a process for moderating how members felt about transactions.

Per FAQ...that type of negative feedback is covered

• Is it possible to have negative feedback removed from my profile?

  If you have received unwarranted or retaliatory feedback, please follow the following steps:

  Go to your profile where the negative feedback is posted.

  1. Click on the "Request Review" button.
  2. Fill out the form there including all of the details requested.

  The Transaction Review Board will review your case and you'll receive a notification with the outcome. Please allow 48-72 hours for the board members to review and deliberate on your case.

A recommendation was presented in our discussions to Admin to tie feedback to specific transactions. A problem to that would be someone who's received a PIF unassociated with the transaction system would then have no way to leave positive feedback. As far as I know it is being considered.