The Transaction Review Board is completely functional now and has started reviewing negative feedback removal requests and accounts with low feedback scores. To recap:
- If you have received retaliatory feedback, go to your profile to where the comment is posted and click on the “Request Review” button and fill out the form there. Please allow 48-72 hours for your request to be reviewed by the board. Steps added to FAQ here: https://www.tcdb.com/FAQ.cfm?ITEM=Trading#11
- The goal is to foster an environment where members feel empowered to leave honest feedback without fear of retaliation.
- FAQ on when it’s appropriate to leave negative feedback posted here: https://www.tcdb.com/FAQ.cfm?ITEM=Trading#10
- It’s important to leave honest feedback as member accounts falling below certain metrics will automatically be sent in for review by the board.
- The board will have the ability to put temporary and permanent restrictions on accounts, including deactivation of accounts found to be attempting to scam members.
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