Site Forum

I don't know what the problem is but please crop your scans when you submit them. I try to clear the crop help queue but the system will not update the scan when I crop them. So please if you can crop your scans before you upload them. 

If it doesn't refresh after you crop the image, hit Ctrl+F5 and it should refresh the image before you approve it.

Good tip Ed.

Its cards I have cropped then went back a few hours later after doing other things on the website where is still hasn't updated

I was looking for a similar answer. I crop on the site but it doesn't change the preview image, as far as I could tell, but I assumed the cropped version is the one that uploads (I don't which cards I crop to check).

On this note I wasn't sure what version the person reviewing is looking at.

When I get permission to review my own scans do they stay in my personal queue until I look at them or can others still see them before I have a chance to crop them?

It would take away some pressure to speed through my reviews.

Your computer is showing you the image it is saving in its cache, which allows your computer to run quicker. As Ed mentioned Ctrl+F5 or Ctrl+refresh to replace the image in your cache and show the current version in the queue.  Even coming back hours later the image could still be pulled from your computer's cache. 

Thanks

Could that be the case for those reviewing too, unless they click on the crop button to view full screen (and not reviewing from the preview queue screen)?