Site Forum

I completed a trade yesterday but for some reason all the cards I received in the transaction are still showing as being in the  "in transit" phase.  When I was new on the site I would sometimes skip from setting the status of 'package sent' straight to 'completed' without stamping "package received".  That was a big mistake because I later learned it won't deposit the cards in your collection if I skipped that step.  However as you can see from the stamps below I made sure to include that step but nonetheless the cards are not in my collection.  I know I can manually deposit them but am still hoping for an explanation.  Is it maybe because how quickly I updated the stamps?  I only did it like that because it was an in-person trade as opposed to mailing cards to each other.

• Thu, 7/15/2021 8:09 PM - Completed (Eriqulous)
• Thu, 7/15/2021 8:05 PM - Package Received (Eriqulous)
• Thu, 7/15/2021 8:05 PM - Package Sent (Eriqulous)
• Thu, 7/15/2021 7:06 PM - Completed (thirstydeer)
• Thu, 7/15/2021 7:06 PM - Package Received (thirstydeer)
• Thu, 7/15/2021 7:05 PM - Package Sent (thirstydeer)
• Wed, 7/14/2021 12:47 AM - Accepted (thirstydeer)
• Wed, 7/14/2021 12:26 AM - Proposed (Eriqulous)

Not sure. I know I don't go all the way to "transaction completed" until the other trader has at least caught up with me on "Package recieved", but that probably isn't the cause. I have had weird things happen at times too. Need to check every transaction to make sure cards get recorded in your inventory.

You marked it complete before the other person 'sent' their cards to you or 'received' your cards.  I understand it is in person, but the steps should go:

Package Sent
Package Sent
Package Received
Package Received
Completed
Completed

I try not to mark it complete until BOTH sides have marked it as sent AND received the cards.  I would also give it a few minutes to register everything, especially if it is a big trade with many cards.

Just my 2 cents from 700+ successful trades using the ever improving transaction tool.

That makes total sense, thanks!

There is also an opportunity to go into the transaction after it is completed and use the drop-down box to move all those items from the trade into your collection.

Just go into your completed trades under the transactions tab, find the trade in question and open it. Down at the bottom of the trade will be a status that says completed (check collection). Click on that link and you should see all the cards. They'll likely still be yellow. Use the box above it to move all in transit to collection. 

I have had trades get "hung up" like this before but I never paid attention as to why so I just use that quick tool to put everything back in order real quick.

I hope that works for you.

---Ford