Well crap. I'm close to 600 completes trades between TCDB and the Bench and this is a first. I received an damaged envelope wrapped in a plastic bag from the Post Office apologizing for the package of empty contents contained within the bag. First, I have no doubt my trade partner sent cards. This is obvious by how the envelope was damaged. The package was clearly opened with a file opener with additional damage to other parts of the envelope. My questions are twofold. First, how do I mark this one? The intent was clearly there to complete the transaction and I have no issue with the missing cards. Crap happens.
Second, what, if any, recourse do I have? This was a PWE with no tracking so I don't think there is anything I can do but I'd love to hear if any of you have had similar things happen and how you went about solving the problem.
Thank you in advance for your suggestions.
Joe