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Sportzcommish
Posts: 6,012
Joined: Oct 2016
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| Friday, July 27, 2018 7:17 PM | |
I bought six 1947-66 Exhibits cards this morning. Had to buy store credit (minimum of $25) to be able to make an offer, which was accepted on four of the six cards. Anyway, I didn't use up all the money. I went back this evening to use the balance and noticed that I'm being charged shipping again, even though I haven't asked for the other cards to be shipped. Is that the way it works? I thought if you didn't get them shipped until you were satisfied with accumulating what you wanted, then you just got a one time shipping fee?
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Follow my blog - I Identify as a Card Collector. “Aslan didn't tell Pole what would happen. He only told her what to do. That fellow will be the death of us once he's up, I shouldn't wonder. But that doesn't let us off following the signs.” - Puddleglum in The Silver Chair by C. S. Lewis |
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SeaKing
Posts: 89
Joined: May 2017
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| Friday, July 27, 2018 7:25 PM | |
Could it be that the two cards in which the offer wasn’t accepted, are just showing in your cart (which would then show a shipping charge)? I’ve had something similar happen before & I just emptied my cart.
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Sportzcommish
Posts: 6,012
Joined: Oct 2016
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| Friday, July 27, 2018 7:36 PM | |
No, I went ahead and purchased those cards, too, at the same time. I went to choose another card and noticed it had the card price plus another $3.99 shipping charge.
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Follow my blog - I Identify as a Card Collector. “Aslan didn't tell Pole what would happen. He only told her what to do. That fellow will be the death of us once he's up, I shouldn't wonder. But that doesn't let us off following the signs.” - Puddleglum in The Silver Chair by C. S. Lewis |
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SeaKing
Posts: 89
Joined: May 2017
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| Friday, July 27, 2018 8:39 PM | |
Weird. I haven’t dealt with customer service too much (2x, I think) but they seemed more than willing to work with me. Hope they can help you get this straightened out.
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mzentko
Posts: 2,469
Joined: Jun 2012
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| Friday, July 27, 2018 8:58 PM | |
were you logged in with your own account, or buying as a guest?
mark
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Lea DeFoote
Posts: 1,533
Joined: Jul 2012
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| Friday, July 27, 2018 9:33 PM | |
My first suggestion is also for you to check to make sure you are still logged in.
-Tom
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Ted Musgrave card collection 98.9% Complete: Cards Known: 1013, Cards Owned: 1002 I prefer the company of people who disagree with me for the right reasons over the company of those who agree with me for the wrong reasons. |
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tcbphd
Posts: 12
Joined: Jul 2018
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| Friday, July 27, 2018 10:01 PM | |
I've always found them helpful.
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Billy Kingsley
Posts: 7,512
Joined: Aug 2011
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Corky
Posts: 863
Joined: May 2015
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| Saturday, July 28, 2018 12:46 AM | |
That is odd, I didn’t think shipping was added until you requested the shipment.
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Sportzcommish
Posts: 6,012
Joined: Oct 2016
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| Saturday, July 28, 2018 5:51 AM | |
Here are screenshots of what I see.
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Follow my blog - I Identify as a Card Collector. “Aslan didn't tell Pole what would happen. He only told her what to do. That fellow will be the death of us once he's up, I shouldn't wonder. But that doesn't let us off following the signs.” - Puddleglum in The Silver Chair by C. S. Lewis |
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