General Forum

I recently returned to the hobby. I decided to try COMC. I placed an order last week. I hadn't seen any shipping confirmation or anything so I went in and checked the order. It's currently set to ship in late June. Is this normal for them?

I get that part of their business is just moving cards from one person's locker to another, but that seems an awful long time to fill an order. 

Thanks!

Yes, unfortunately, 2 months minimum is a safe assumption.  Your current estimated ship date will likely slide 2 or 3 weeks before it actually ships.

30ish days is par for the course. it's more than just moving the cards, but also verifying and reverifying the orders. Plus they are processing multiple orders at any one time. Be thankful it isn't 2+ years ago when it was 60+ days to process. Being at the 30ish mark is back to pre-pandemic. Also note that it is an estimated shipping time and they have gotten things out quicker. 

yeah. it's bad, they will be adding a night shift according to recent posts by them, trying to speed it up

Also if you need things faster for some reason, you can pay a few extra bucks to expedite it.

Ok. Didn't see anything about this anywhere on their site, so I was a little surprised. It's due to arrive at an inconvenient time, but I guess it'll have to be that way. Always learning new stuff. 

I finally took the plunge and placed my first two orders in late March/early April (respectively).  I knew going into it of the long lead time.  They are currently scheduled to ship later this month/early next month. I'm used to waiting because of often utilize Sportlots Box Shipping feature, but this COMC lead time is on a whole other level in terms of lead times.  Hopefully the accuracy of the order makes up for the long wait, normally when I get my Sportlots Box orders there are at least a couple mistakes that end up taking even more time to rectify.  

COMC does have a long ship time.  They tend to do a good job with the accuracy on their orders (I have purchased from there several times and had no issues.)  They are aware of the long shipping times and are trying to rectify that issue.  Still a great way to purchase cards and sell cards.  Yes, you can pay for expedited shipping and upon occasion I have done so, but usually I just let it ship and then get the happy surprise of cards in the mail.  

At the bottom of their front page is Shipping rates and you will see.  This is what I see:

Just so not to confuse you the $0.00   $0.50   $1.00 is for each item over the first one.

Up until a few months ago the Economy shipment showed 30 days only.   I asked about it and then it changed.   They have been giving a $5 Credit if the miss that date

I have been buying from them for a long time and their shipping dates have gone from 2 weeks to over 60 days.  5 months or more during COVID.   

On other sites there is a lot of complaining about shipping and processing times.   From what I have read they have had a 2nd shift for some time and have not gotten shipping time down but improved processing time.

As far as getting errors on my orders it is about 6% of the time.  This 6% is of orders not cards.  Cards is less the half of %.   Mainly cards dealing with the Retail vs Hobby sets.  The same ones I have issues with trading here.  

cwpetro wrote:

Ok. Didn't see anything about this anywhere on their site, so I was a little surprised. It's due to arrive at an inconvenient time, but I guess it'll have to be that way. Always learning new stuff. 

I started using them about 3 years ago. Everything that I buy is for my PC so the shipping time really doesn`t matter to me. I buy up a lot and then I just do a standard shipment. Have only had 2 from them but I am about ready to put in for another one. The first one took about 3 months to get but everything was correct. The second one came in less than 30 days when it had shown it would be 2 months and everything in it was also correct. Also I have never selected the option to pay more to have them put in top loaders and the majority of them come in them anyways. They also do an excellent job of packing the cards in a box for shipment.