General Forum

I decided to try out the Fanatics Live Break and joined a 2022-2023 Topps Chrome UEFA Club break that happened on July 18. I got FC Bayern for $85, found it be a good deal. Got my cards a few days after the break.

Then I decided to purchase a spot in a case break of 2023 Topps Chrome done by Mojo Breaks that happened on July 26. I paid over $300 for the Braves (my team). The break happens, I didn't get a chance to watch it due to family obligations, but I was excited when I saw a new entry pop up in my USPS Informed Delivery email.

Delivery day!!! Package is really small. They sent me 3 cards.

3 Chrome cards for a supposed case break.

I message all the accounts listed for them (there is 3 separate accounts with the same name on the service. No answer. I try Fanatics Live support. They have me message the accounts again and then wait 3 days. Still no answer.

Now it seems the Fanatics Live support isn't reaching back out to me. Looks like i'm having to perform a chargeback.

Be wary of this service.

No sympathy for breakers.  

Have a nice day. 

Thanks for contributing nothing.

Have a nicer day.

I am surprised there is no way to go back and watch a break at a later time.  I thought they were supposed to be recorded with multiple camera angles to prevent any of the questionable practices that have occurred in the past.  
 

If there is, I haven't found it.

No sympathy for breakers.  

Have a nice day. 

Way not to contribute to the conversation. I don't participate in breaks myself, well except once in a while on here from fellow members. But I understand that sometimes it is cheaper to take a chance on a break especially on higher priced products especially if your a team collector.

Sorry about your break experience, It is like playing the lottery sometimes you hit sometimes you don't. I don't know about fanatics breaks but usually you can watch a "live" break later on YouTube. If you can I would go back and compare what you received with the break to make sure they match up and that they actually opened a case.

here are links to all three case breaks they did of that product on that date, not sure which one you were in but i assume its one of these from the 26th of july

https://youtu.be/C1Gj00bQUMo

https://youtu.be/zKrXLSnaZ1Y

https://youtu.be/3F_hsL6WijM

if its not any of those here is a link totheir general youtube page

https://www.youtube.com/@mojobreak/videos

here is a phone number i found for them

Customer Support Line

(855) 466-5627

hope this helps you figure out what happened

Huh, weird that they don't advertise that anywhere.

Thanks!

I like how Uncorrected has "dont be a jerk" in his bio though he can be a jerk to you. Sorry about his tude. 

I havent done any breaks thru fanatics yet though i have done several w/mojo and have had zero issues with them. Good luck getting to the bottom of your dilemma!!! =)